Out of Hours Service
Only emergency repairs should be reported outside of office hours.
To report an emergency repair outside of office hours please call the office on 0141 887 4053
The types of repairs we will attend to outside of office hours include:
- significant water ingress to property where the tenant is unable to stem the ingress;
- significant leaks from water or heating pipes, tanks or cisterns where the tenant is unable to stem the flow;
- burst pipes; no water supply;
- blocked or leaking foul drains or soil stacks;
- choked toilet (where there is only one toilet in house);
- toilet not flushing (where there is only one toilet in house);
- no heating;
- blocked flue to boiler;
- loss or partial loss of gas supply;
- full loss of lighting and / or power, where the household includes a child or vulnerable adult;
- dangerous or unsafe electrical power or lighting socket, or electrical fitting;
- no lighting or power;
- faulty cooker control unit;
- unsecured external door or windows on a lower level;
- broken windows;
- and any Health & Safety related issue.