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About Freedom of Information

From the 11 November 2019, the Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities to adopt and maintain a Guide to Information which complies with the Scottish Information Commissioner’s Model Publication Scheme, and publish information in accordance with that scheme. All Housing Associations come under this remit. 

In addition to this duty to publish, organisations must respond to the requests for information they receive, and help people who want to access information.

Alongside the Act, the Environmental Information (Scotland) Regulations 2004 (the EIRs) provide a separate right of access to the environmental information that we hold.

Our Approach

As part of our commitment to openness and transparency, Ferguslie Park Housing Association has adopted a Guide to Information  which sets out the range of information that we publish. Our guide complies with legal requirements and is consistent with the Scottish Information Commissioner’s Model Publication Scheme. 

Further information in relation to FOI can be found on the Scottish Information Commissioners website at

Withholding Information

Under the Freedom of Information legislation, information may be withheld if there is a good reason for doing so.

If we withhold information, we will let you know why. If you are unhappy with our decision, or with the way we have dealt with your request, you can ask us to review our decision.

If you do not agree with the outcome of the review, you can ask the Scottish Information Commissioner to investigate.

Our FOI communications with you will always provide full detail of our decisions, and your rights – both for an internal review and to make an appeal to the Scottish Information Commissioner. 

The Scottish Information Comminssioiner has published a short video on Freedom of Information. 

Further information in relation to our approach to FOI  can be requested by contacting our Association at or by calling 0141 887 4053.