Staff Team

Staff Structure

Our staff are led by our Chief Executive and senior management team. View our staff structure chart to learn more about our Teams.

Senior Management

Catrina Miller, Group Chief Executive

Catrina Miller GCEO

Catrina joined FPHA as the Group Chief Executive in August 2018 and is responsible for the overall management of the Association including setting the Association’s strategy, working closely with the Board and senior management team to ensure the Association delivers its objectives and meets its regulatory requirements. Catrina also has overall responsibility for the Association’s subsidiary, the New Tannahill Centre. Having worked in the housing sector of almost 25 years and whilst working her way up through the ranks, Catrina gained her post graduate diploma in Housing Studies from Glasgow University in 2004

Ivor McCauley, Head of Operations

Ivor McCauley HoO

Ivor joined the Association in July 2018 and was appointed as the Associaitons permanent Head of Operations in October 2019.

Ivor has a wealth of experience having previously worked within the housing and public sector. Ivor oversees both the housing and property services departments.

Greg Richardson, Housing Services Manager

Greg Richardson Housing Services Manager

Greg is our Housing Services Manager. After a number of jobs in retail and a period of voluntary work for Housing Associations in Glasgow, Greg began working full time in the housing sector in 2004 and has worked at various RSL's in that time. Greg has achieved a Chartered Institute in Housing Level 4 Diploma and a Post Graduate Degree in Housing Studies from Stirling University.

Housing Services

Katy Girling, Housing Services Officer

Katy Girling Housing Services Officer

Katy has worked with the Association since January 2014 as Housing Services Officer with over 15 years’ Housing Services experience and has a Postgrad Diploma in Housing Studies.

Vikki Phelps, Housing Services Officer

Housing Services Officer Vikki has a Post Graduate Diploma in Housing Studies from the University of Stirlin as well as Chartered Institute in Housing Level 4 Diploma in Housing Studies. Vikki also serves as an office bearer at community based RSL in Glasgow.

Margaret Ronaldson, Assistant Housing Services Officer

Margaret Ronaldson Home Improvements Officer

Margaret has worked at the Association for 18 years and has carried out various roles in her time with us, these include; Senior Receptionist, Interim Home Improvements Assistant and Interim Housing Services Officer. Margaret has a Chartered Institute in Housing, Housing Practice Level 2 Qualification.

Alastair Burke, Assistant Housing Services Officer

Alistair Burke Housing Services Assistant

Alastair has joined the Association as our Housing Services Assistant. He started working in social housing in 2011 as a modern apprentice.

Alastair recenty completed his Chartered Institute in Housing, Housing Practice Level 3.

Vicky Hyndman Assistant Housing Services Officer - Tenancy Sustainment

Hannah Dyer Modern Apprentice Housing Services

Hannah Dyer - Modern Apprentice Housing

Hannah has joined us on a 2 year modern apprentice programme. She will work in housing services learing the ropes whilst gaining qualifaction.

Welfare Rights

Robert Findlay, Senior Welfare Rights Officer

Robert Findlay Welfare Rights Officer

Robert has worked with the Associaiton as our Welfare Rights Officer since 2013. Previously having worked for the Department for Work and Pensions for 15 years in various roles, he is experienced in dealing with a wide range of welfare benefits and subsequently became a Welfare Rights Officer for several Housing Associations accross Renfrewshire. Robert is a member of the Child Poverty Action Group.

Ian Davidson, Welfare Rights Assistant

Ian assists Robert on delivering ourwelfare advice and support services to the Associations tenants and has experience having previously worked with the Department of Work and Pensions for a number of years.

Property Services

Gavin McFarlane, Senior Property Services Officer

Gavin has worked within the housing sector for over 20 years,gaining a wide range of technical knowledge and experience.

He started out in 1995 as an apprentice joiner where he wenton to fill various roles within the sector.

Gavin has an HNC qualification in Construction Management.

Gavin McFarlane

Gordon Smart, Senior Asset Officer

Property Services Officer GS

Gordon joined the property services team in January 2022. He has worked in the Housing sector for over 30 years and brings with him a wide range of technical knowledge, skills and experience in property services and maintenance.

James McDougall, Temporary Technical Officer

A JMCD

James has joined us on a temporary basis

as our Technical Officer and has many

years experience working in the sector.

Suzanne Davidson, Asset Assistant

Suzanne Davidson Property Services Officer

Suzanne joined the Association in September 2003 on a temporary basis and became a full time member of staff in May 2004.

She has carried out various roles in her time here and has recently moved from Property Services to the Asset Management team taking on a new role.

Laura Gorman, Property Services Assistant

Laura Gorman

Laura has been with us since 2014 and is part of the Property Services Team.

Laura obtained her Chartered Institute in Housing, Housing Practice Level 2 Qualification. She is also the Associations Fire Marshal and one of our designated First Aiders.

Callum Scouller Modern Apprentice Property Services

Callum Scouller - Modern Apprentice Property Services

Callum has joned the team as a modern apprentice and will undertake the 2 year programme.

Finance & Corporate Services

Sandra Campbell, Finance Officer

Sandra Campbell Finance Officer

Sandra is one of our longest serving employees in the Association having started as a part time clerical assistant in October 2002. Having obtained a HNC in Accountancy, Sandra became the Finance Officer in 2011 and oversees the day to day running of the Finance Department.

Kirsty Greig, Finance Assistant

Kirsty Greig Finance Assistant

Kirsty works part time in the finance department and has been with the Association since 2009. Kirsty brings to the Association administration and financial experience which she gained in the private sector.

Heather Duffus, Corporate & Customer Services Assistant

Heather joined the finance & corporate services team in March 2023. Heather is the first point of contact for our customers visiting or calling the office. Heather has experience in customer services and dealing with the public.

Heather Duffus, Corporate Customer Services Assistant

Logan Larkin - Corporate & Customer Services Assistant

Logan joined us in October 2024 to cover maternity leave. Logan is first point of contact for the association and is a very expieranced customer service advisor.