My Home Portal Now Live Have you read the article in our newsletter about the new tenant portal called My Home? Do you want to find out a bit more? Then head over to our YouTube channel where we will be uploading more ‘How To’ videos. https://www.youtube.com/channel/UCsmbT7C7SWKuN_mYMbjNnag
Garden Class in the Community Our first garden class was held on Saturday 21 May and those who attended provided great feedback and are looking forward to the next one.
16 May Apprenticeship Opportunity with Frews Frews are recruiting for apprentices and the deadline has been extended to 23 May 2022.
12 May Community Gardening Classes this May We are holding family friendly, free, community gardening classes this month. The classes will be held at the Barochan Green Space, at Barochan Crescent, on 21st and 28th May 2022 between 10am -1pm. We welcome our tenants along to learn tips and tricks from a horticulturalist specialist to make your garden bloom.
09 May DIY workshops Learn all the trade secrets of interior design whilst redecorating and creating new items for your home with these workshops run by #FPHA for their tenants. Contact Vikki or Katy from the housing association, or our very own Bobbie for more information!
28 Apr Estate Clean Up Staff at the Association carried out a litter pick around the estate on Wednesday 27 April.
21 Apr Annual Rent Statement 2021 - 2022 Annual rent statements are now available. Your rent statement can be viewed 24/7 online in our Tenant Portal. If you wish a hardcopy of your annual rent statement please contact our Housing Services Team on 0141 887 4053 option 2. Continue reading for more information.
19 Apr Online Housing Application Form You can now apply to Ferguslie Park Housing Association online. Visit our Housing Allocations section of our website to apply online.
13 Apr Easter Weekend Office Closure We will be close on Thursday14th April at 5pm and open on Tuesday 19th April at 9am.
08 Apr Newsletter Spring 2022 Spring is here and so is our Newsletter.
23 Mar FLAIR for Life small grant programme FLAIR for LIFE is a small grant programme for residents association associations and community groups delivering activity that promotes good health and wellbeing within communities in Renfrewshire.
11 Feb Universal Credit Rent Update Your recent Rent 2022- 2023 letter details your new rent and any services charges that take effect on 14th March 2022. A reminder that you need to update your Universal Credit journal with your new details. The earliest date that you can do this is 14th March 2022 when your new charge takes effect. Any changes made earlier will not be actioned. If you require any assistance to so do, please do not hesitate to contact our Welfare Rights Service or Housing Services Team at the office.
23 Dec Winter 2021 Newsletter The latest newsletter has been distributed and is packed with information for our tenants and service users.
Rent increase consultation Tenant Rent Consultation is underway, please have a look at our information leaflet and take part in our survey.
26 Oct 2020/21 Annual Report and Landlord Report Our 2020/21 Annual Report for the Association and the Tannahill Centre has been published and sent to all of our tenants.
08 Sep Summer Newsletter Our summer newsletter is packed with information for tenants and the local community.
06 Sep Annual General Meeting 8 September 2021 at 5.30pm Our Annual General Meeting will be held on 8 September 2021 at 5.30pm to which all members of the Association are invited.
04 Aug SPSO Complaints April - June 2021 Our SPSO Complaint Data for April - June 2021 published
11 May Enviormental Survey FPHA are keen to hear from tenants about the environment round your home. We have a short survey that tenants can do to help give us feedback. The survey is intended to help us build up information for future programmes of investment in houses and the wider environment. As a thanks for taking part in the survey tenants can choose to be included in a prize draw. We really want your views so please click on the following link to take part in the survey https://www.smartsurvey.co.uk/s/UL7QSZ/
11 May Spring Newsletter Our spring newsletter has been sent out to all of our tenants.
26 Apr Resuming our services We are resuming routine repairs and the annual gas safety service.
20 Apr Information regarding refuse and recycling bins Tenants should be aware if they require replacement refuse or recycling bins they should contact Renfrewshire Council.
20 Apr FLAIR Training Academy The FLAIR Academy offers free training on housing and community related matters.
01 Apr Domestic Abuse Policy- Consultation We have created a Domestic Abuse Policy for consultation until Friday 30th April 2021. If you have any comments or feedback on this draft Policy then please click on this link https://www.surveymonkey.co.uk/r/YYVKPF5
09 Mar WhatsApp Text Service Important information relating to our WhatsApp Text Service.
18 Feb Welfare Payments that you may be entitled to There are 2 welfare payments that you may be eligible to apply for if you have children. Please see the update from our welfare rights team.
04 Feb Emergency/Urgent Repairs Bogus Tradesmen. Please remember we are still only carrying out emergency/urgent repairs and gas safety checks. Any tradesmen sent by Ferguslie Park Housing Association will carry identification. If in doubt please do not hesitate to report this.
18 Dec Have Your Say - Tenant Participation Strategy After working with the Tenant Participation Advisory Group (TPAS) on the Scottish Government funded ‘Next Steps’ programme, we are delighted to present out draft Tenant Participation Strategy 2021-2023 for you to read and provide feedback. We want to hear your views, and let us know if you are interested in getting more involved.
18 Dec Annual Landlord Report to tenants 2019 - 2020 Our Landlord report has been delivered to tenants. You can find this in our document library.
18 Dec Winter Newsletter The Winter Newsletter has been published and delivered. You can see a copy of it in our Document Library.
20 Nov Tier 4 Changes to Repairs *Important information regarding repairs please read *
29 Sep REPORTING AN EMERGENCY REPAIR AT THE WEEKEND OR PUBLIC HOLIDAYS If you need to report an emergency repair over the weekend or public holidays, please do this by calling 0141 887 4053, please do not use our online report a repair.
07 Sep Annual General Meeting and Special General Meeting to be held on 9 September 2020 at 5.30pm We are holding our AGM in a different way this year. We also have a Special General Meeting to adopt the new model rules.
04 Sep Newsletter Summer 2020 The Association has pulled together lots of information and you can read it all in our latest newsletter.
12 Aug Smoke & Heat Detector Installation restarts Monday 17th August 2020 From Monday the 17th August the Planned Investment team will be restarting the contract works to install new smoke and heat detectors in all properties, as well as routine inspections of the electrical systems in 580 homes.
08 Jun Bulk Uplift Service Resumes From Monday 15 June we will resuming our bulk uplift service. If you would like to request an uplift please call the Association on: 0141 887 4053 and select Optoin 1 or Email your request to firstname.lastname@example.org
03 Jun Ferguslie Essentails Fund Now Available The Association has been successful in getting Scottish Government funding to introduce a Covid-19 help scheme called the Ferguslie Essentials Fund. The scheme is open to all residents of Ferguslie, not just tenants of the Association, who may be struggling to meet the costs of some household items. Please telephone 0141 887 4053 and choose option 1, 2 or 3 on your telephone keypad to speak to a member of staff or drop a line to email@example.com
28 May Ferguslie Residents Free Counselling Service Free counselling service on offer for the residents of Ferguslie Park.
22 Apr Welfare Rights Service Money Worries and Coronavirus Despite our office being closed our Welfare Rights team are still available to help any tenants with any money worries and concerns. Please do not hesitate in contacting us to have a confidential chat.
15 Apr Support for those at high COVID-19 risk A new national helpline opened 14th April 2020 to provide essential assistance to those who don’t have a network of support but who are at high risk of contracting COVID-19.
15 Apr Universal Credit Verification - DWP number may appear as "0800" "private" "number withheld" If you have made a claim for Universal Credit please be aware that the DWP will contact you to verify your claim. DWP number may appear as 0800 number, ‘private’ or ‘number withheld’. The DWP will let you know via your online journal that they intend to call you soon, it is important that you answer the DWP call to process your Universal Credit claim.
06 Apr Support for victims of domestic violence during COVID-19 outbreak Grants from the Scottish Government’s £350 million Communities Fund have been made to Scottish Women’s Aid and Rape Crisis Scotland.
03 Apr Newsletter Spring 2020 Tenants will receive a hard copy of this newsletter next week. If you have any questions please call the Association and a member of staff will be available to speak to you. 0141 887 4053.
01 Apr Government Advice Issued for Tenants & Landlords Regarding Rent & Arrears During COVID19 The Ministry of Housing, Communities & Local Government have issued guidance publication to tenants and landlords in relation to rent payment, arrears management and property access during the COVID19 outbreak.
01 Apr Government Advice Issued for Tenants & Landlords Regarding Property Access & Health & Safety During COIVD19 The Ministry of Housing, Communities & Local Government have issued guidance publication to tenants and landlords in relation to rent payment, arrears management and property access during the COVID19 outbreak.
25 Mar Be Vigilant of Coronavirus Scams Friends Against Scams aims to protect and prevent people from becoming victims of scams. Visit www.FriendsAgainstScams.org.uk for more information.
25 Mar Adult Support & Protection For People Self-Isolating Adult Protection Renfrewshire Advice Services: Adult Services Referral Team 0300 300 1380. If you are worried about a child call 0300 300 1199 In an emergency call 999
25 Mar Universal Credit Rent Update Reminder Reminder to our tenants who are in receipt of Universal Credit: If you have not already done so, please update your journal with your new rent charge which came into effect on 16th March 2020. Please contact your Housing Services Officer if you require information on your rent and/or service charges.
24 Mar Financial Difficulties due to COVID 19 - DWP Advice The following link will provide you with more information on what to do if you are find yourself in financial difficulties, which could lead to problems paying your rent, due to COVID -19 : https://www.understandinguniversalcredit.gov.uk/coronavirus/
23 Mar Coronavirus (COVID-19) Information Update at 23rd March 2020 at 16:00 Our office continues to be closed following advice provided by the Government. This is to help prevent the spread of coronavirus or any other symptoms which could be transferred to people in the health risk categories. Our staff can still be contacted by telephone during office hours on 0141 887 4053.